Informativa sulle spedizioni

Last updated: 11/17/25

We ship our projectors and accessories to customers worldwide.

1. Processing time

  • Orders are usually processed within 1–3 business days.

  • During busy seasons or promotions, processing may take a little longer.

You’ll receive a shipping confirmation email with a tracking link once your order has shipped.

2. Estimated delivery times

Typical delivery times after dispatch:

  • North America (USA, Canada): 7–15 business days

  • Europe & UK: 7–18 business days

  • Middle East & Asia: 8–20 business days

  • Oceania (Australia, New Zealand): 8–20 business days

  • Rest of World: 10–25 business days

These are estimates only. Delays can happen due to customs, local carriers, holidays, or events outside our control.

3. Tracking your order

  • Once your order is shipped, you’ll receive a tracking number by email.

  • Tracking updates may take 2–5 business days to appear depending on the carrier.

If your tracking hasn’t updated for more than 7 business days, contact us and we’ll check with the carrier.

4. Customs, duties & taxes

International orders may be subject to customs fees, import duties or VAT charged by your country.

  • These charges are not included in our prices and are the customer’s responsibility.

  • We cannot control or predict these fees.

5. Shipping Protection (if applicable)

If you purchase Shipping Protection at checkout:

  • We will replace or refund orders that are lost or damaged in transit, after the carrier’s investigation.

  • Shipping Protection does not cover:

    • packages marked as delivered by the carrier but claimed as missing,

    • incorrect addresses entered by the customer, or

    • stolen packages after delivery.

If you did not purchase Shipping Protection, we will still assist you in contacting the carrier, but we cannot guarantee a free replacement.

6. Wrong or incomplete address

Please double-check your shipping details at checkout.

  • If a package is returned to us due to an incorrect or incomplete address, we can reship it, but you may be charged for additional shipping.

  • We are not responsible for orders delivered to the wrong address if the address was entered incorrectly by the customer.